Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in Boise, Idaho, located at 130 N Milwaukee St. It treats dogs and cats. Recent reviews describe both positive experiences with staff demeanor and negative experiences related to visit organization and communication.

Services

•Veterinary care for dogs and cats
•Routine preventive care, including annual vaccines
•Wellness exams (noted in the context of vaccine visits)
•Guidance on caring for young kittens
•Discussion of pet insurance options
•Medication refills (including an incontinence medication mentioned in a review)
•Assessment of injuries (an eye injury was described in a review)

Pricing

No published pricing information is available.

People

No veterinarians or staff members are named in the available information.

Reviews

Google reviews list a 4.1/5 rating from 178 reviews. Recent comments include praise for staff who are described as gentle and caring, with helpful guidance for a new kitten. Other recent reviews describe concerns about disorganization during drop-off visits, long waits in kennels, communication mix-ups about the reason for the visit, and dissatisfaction with medical decision-making beyond routine care.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 178 we track in total. Recent reviews may not be representative of overall sentiment.

Tina Kinney

3 months ago

These ppl are amazing with your pets and really care

Adam Pritchett

4 months ago

Cassie Eldredge

they have THE BEST people working here. You can tell they all truly care, love animals, and always have their best interest at heart. They helped me know how best to care for a young kitten and gave me insurance options as well! they were so gentle with her and all loved her to death, I feel so reassured and confident having her in their care! Thank you guys so much for what you do!! ❤️

Michelle Balliett

7 months ago

I advise against bringing your pet here for anything beyond routine or short-term care. Over the years, Banfield’s poor medical decisions have affected my dog’s health. Our most recent visit highlighted ongoing issues. At drop-off, we verbally explained and provided written details about our dog’s eye injury. The veterinarian later called and thought she was being seen for something else.

Zachary Rand

8 months ago

Dropped off 2 dogs at 10am for annual vaccines. They left our medicated, anxious dog in a kennel for 3.5 hours until sedation wore off, then cancelled the exam due to "stress"—a situation caused by their delay. Our other dog sat 4 hours for nothing, complicating a necessary incontinence med refill. Their process is disorganized and creates unnecessary anxiety for pets.