Eastgate Pet Clinic

Eastgate Pet Clinic is a small-animal veterinary clinic in Boise, Idaho, located at 626 E Boise Ave, Boise, ID 83706. It is listed as treating dogs and cats, and recent reviews also mention a visit for a guinea pig. Google reviewers frequently describe a friendly team and a clean, quiet clinic environment, alongside some concerns about consent, follow-up communication, and turnaround time for results.

Services

•Veterinary exams for dogs and cats
•Exotics exam mentioned in a review (guinea pig second opinion)
•Vaccinations (rabies vaccine mentioned in a review)
•Blood draw (requested during a visit, per a review)
•Fecal testing for gastrointestinal signs (diarrhea/jelly-like stool mentioned in a review)
•Evaluation of a skin/wound issue (burst ulcer mentioned in a review)

Pricing

No published pricing is available; recent reviews describe pricing as above average for a routine exam, while another review described an exotics exam as around average.

People

Dr. Holly Holman (also referenced as Dr Holman) is named in recent reviews.

Reviews

Eastgate Pet Clinic has a 4.7/5 Google rating from 283 reviews. Positive comments in recent written reviews mention friendly, welcoming staff, clear explanations from the veterinarian, and a clean, quiet clinic; one reviewer said Dr. Holman identified an issue other vets missed. Critical feedback includes a complaint about a rabies vaccine being administered without permission (with a later refund after documentation was shown), and another report of delayed fecal test results and a lack of follow-up communication after the results were delivered; one reviewer also described routine exam pricing as high compared with a previous clinic.

Reviews for Eastgate Pet Clinic

Note: Showing the 5 most recent Google reviews out of 283 we track in total. Recent reviews may not be representative of overall sentiment.

Samantha Cryer

2 days ago

I came here to get a second opinion on the best course of treatment for my Guinea pig, and I’m really glad I did! The staff members were very friendly and helpful and the vet was knowledgeable and answered all my questions so I felt like I could make an informed decision. The clinic was clean and quiet inside, which was nice as well, and the price for an exotics exam seemed reasonable. Would definitely bring my fur babies here again!

Lynn Denker

6 days ago

Very nice people! Made us feel comfortable and welcome. Dr Holman was great with our dog. She was also very informative plus caught something two other vets had missed. Exceptional!! Thank you! We have been back several times and every time we feel fortunate to have Dr Holman, and the entire wonderful team at Eastgate, treating Carlie.

Denise Brandenburg

6 days ago

DO NOT VISIT!!! They unauthorized Rabies shot without my permission to my dog. I brought my dog in to address a minor issue regarding a burst ulcer and to request a blood draw since she had never had one. During this visit, the vet administered a rabies vaccine to my dog without my knowledge or consent. She had received her Rabies shot 8 months prior from another vet since I live in two states. Despite a 15-minute discussion, the manager refused to refund the $48.00 fee for the unauthorized vaccine. It is unacceptable to administer medical treatments without owner permission, particularly when it results in unnecessary over-vaccination and unauthorized charges. **To note I went back in with the her valid Rabies certificate and they refunded the payment. BUT that is not the point, this should not have happened!!! I expressed my concern with a few of my neighbors and they also expressed their dissatisfaction with similar issues from Eastgate.

Debi K

3 weeks ago

They are nice people. And they are great with our animals. 🩷

Ruiyang Ji

3 weeks ago

I had a disappointing experience with Eastgate Pet Clinic. I brought my dog in for diarrhea and jelly-like stool. I was told the fecal test results should be ready by the next afternoon, but I only received the PDF near closing time on the third day after calling twice to follow up. After the results came out, Dr. Holly Holman never contacted me with any explanation, recommendations, or follow-up advice. More than ten days passed with no medical guidance, while I kept receiving promotional emails from the clinic. I also found the pricing for a routine exam to be very high, about twice what I paid at my previous vet in Virginia for better services. Overall, I felt the communication, follow-up care, and value were very poor.